So I run it, do my own manual/post procedures, and have it back to the client within 24 hours: Clean, secure, and optimized. Best of all, it provides a log (written to disk) as evidence of how many traces were removed as well as hardware test results, should a client ever question your work.

It runs a full hardware check, runs checkdisk, runs defrag, stops replicators, scans & removes traces with 5-6 well known effective scanners, launches an autorun editor, a group policy editor, and can remove login password so further work can be done within the OS. The GS MRI is in fact a work of art, designed to streamline and standardize procedures. However, just because someone uses such a tool as MRI doesn't automatically make them a 'pizza tech'. Of course it's obvious that BB tends to assign GS agents without having experience or book knowledge of I.T. I can't believe the fallacy of generalizations I'm seeing in this post. I can be manually removing a bit of malware on one hard to fix system while the 'magic' disc is doing 80% of the work on the others. Things like this come in handy when you have 4-5 computers going at once. Now just take it one more step and have one both scripts run back to back with the push of a button. Why not have one script that will run 2-3 different ones. Whats wrong with automating this process? It takes maybe 5 mins to run these manually or I could automate it and shave maybe 4 mins off that time. This takes care of any and all junk and temp files and speeds up malware scanning quite a bit. As a very basic example: On pretty much every slow computer that comes through the door I will run Ccleaner, easy cleaner, ATF cleaner, and pureRA. I don't see any issues with having an automated process to do things you are going to end up doing one by one anyway. Like I said before the problem starts when the tech can't do his job without the 'special' disc. if you are on site you probably not perform a lengthy diagnostic service. Still it does depend on the circumstances of the repair. Sure that DVD drive might read discs fine but what if it will not burn right. there are a few reasons.ġ.) A complete diagnostic service will reduce professional liability as people can not say you broke xyz ot that it was working before it was brought in for service.Ģ.) A complete diagnostic service can be used to look for other revenue opportunities. To answer your question about testing a CD-ROM drive when there is no sign of that being the problem. They can rely too much on the disc and not enougn on the actual techs abiliteis. That is what I mean about poor implementation. Many of the tools on the disc are decent and their automated scanning is nice (Especailly in the Best Buy store environment where the agents are pulled every direction. All bias aside I say that the MRI is a good tool but the implementation is poor.

Geek Squad MRI